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If you can not log in because you forgot your password, you have to reset your password to get new access. 

Step-by-step guide

To reset your password please follow these step:

  1. Enter into your browser and press the enter button. (alternatively, you can click on the "Reset Password" on the login page)
  2. Enter your email address into the text field next to the "mail" section.
  3. Click on the "reset password" button.
  4. If you have entered a known e-mail you should see this information in the current window. 

  5. You should now check your mails for a password reset mail sent by ""

    It can take up to 5 Minutes till you receive a mail from us

  6. Click on the link provided in the mail to be redirected to the Community Hub.

    The Link in the email is only valid for 30 Minutes.

    Never share this link with anyone.

  7. Tyoe in your new password and click on the button
  8. You'll be redirected to the login page, login with your new password

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